Last updated October 14, 2026

Privacy Policy

Robert Archer is a sole proprietor doing business as Car Repair Anywhere (“Car Repair Anywhere,” “we,” “us,” or “our”). This Privacy Policy explains how information is handled when you use carrepairanywhere.com or contact Robert about mobile mechanic services.

Information we collect

If you submit a service request, we collect the information you provide, which may include your name, mobile number, vehicle year, make and model, repair description, service location, preferred timing, and your SMS consent choice. If you contact Robert directly, we receive the information you choose to include in that communication.

How we use your information

We use request information to deliver the request to Robert, respond to your inquiry, evaluate requested service, discuss an estimate, coordinate scheduling, provide service, maintain transaction records, protect the site from spam, and meet legal obligations. The website sends a request notification to Robert by SMS through Twilio. The website does not maintain a separate lead database. Twilio processes the message for delivery and may process or retain messaging information under its own privacy and retention practices.

The SMS consent checkbox on the service-request forms is optional and is not required to submit a request or receive service. If you check the box, we may send a confirmation and service-related follow-up texts to the mobile number you provided. If you leave it unchecked, your request is still submitted and processed, and we will not send you customer-facing SMS messages through this campaign. The form's SMS consent choice is not used to enroll you in marketing messages.

Service-request text messages

Text messages are optional and are limited to a specific service inquiry when you choose to opt in, such as confirming receipt, asking about the vehicle or repair, discussing a quote, or coordinating service. This is not a marketing or promotional messaging program. Message frequency varies based on the request and any follow-up needed. Message and data rates may apply to messages sent or received through your mobile carrier.

You can opt out of further texts at any time by replying STOP. For help, reply HELP or call Robert at (818) 632-2603. After opting out, we will not send further service-request texts unless you submit a new request and provide SMS consent again. You may still contact Robert by phone or another method to discuss a request.

Robert also receives operational SMS alerts containing the information submitted in a service request so he can respond. Those business alerts are not marketing messages.

Do not send sensitive financial information by text. Submitting a request does not create an appointment or authorize repairs.

Mobile information and sharing

We do not sell or share mobile numbers, SMS opt-in data, or messaging consent with third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in data and consent are excluded from all other categories of data sharing described in this policy and are not shared with third parties for their own marketing or promotional use.

We may provide information, including a mobile number and the fact that you requested SMS communication, to service providers such as Twilio only as needed to deliver messages you requested, operate the website, prevent abuse, or comply with law. These providers may process information under their own privacy and retention practices and are not authorized by us to use it for their own marketing.

Other information may be shared only as reasonably necessary to host and secure the website, fulfill a requested repair, comply with law, or protect legal rights. Personal information is not sold.

Analytics, advertising, and cookies

With your permission, this website uses Google Analytics 4 to understand traffic and interactions such as page views, form engagement, direct text-message clicks, and successfully submitted service requests. The site may also use Google Ads measurement to understand whether advertising leads to a service inquiry. Google may process device, browser, approximate location, referral, and interaction information.

Google Consent Mode defaults analytics and advertising storage to denied until you make a choice. Selecting “Essential only” keeps analytics and advertising storage denied. Selecting “Accept analytics” allows analytics and advertising storage on your device. You can reopen Privacy choices from the button displayed on the site and change your selection. Learn more in Google’s Privacy Policy.

Spam prevention and hosting

The request form uses Cloudflare Turnstile to help prevent automated submissions. The website host may process standard technical information, such as IP address, request details, and security logs, for security, reliability, and fraud prevention.

Retention and your choices

We retain information only as long as reasonably needed to respond to a request, operate the business, maintain required records, resolve disputes, and meet legal obligations. You may contact Robert to ask about information you provided or to request that it be corrected or deleted, subject to applicable recordkeeping requirements. You may also ask about personal information previously provided by texting (818) 632-2603. You can change optional analytics and advertising storage through the site's Privacy choices control.

Service providers and information sharing

Service providers may include Twilio for SMS delivery and Cloudflare for website hosting and spam prevention. We do not authorize providers to use your SMS opt-in data or personal information for their own marketing. Other information is shared only as reasonably necessary to operate and secure the site, deliver a message you requested, prevent spam, measure advertising with your permission, fulfill a requested service, comply with law, or protect legal rights.

Policy updates

This policy may be revised as the website, services, or applicable requirements change. The date above identifies the current version.